Responsible gambling

As a responsible gambling platform, Hellowin Casino is committed to providing its users with the tools and resources they need to gamble safely and responsibly.

Setting Limits

To help you maintain control over your gaming experience, we offer adjustable deposit limits that can be set at any time. You can limit your daily, weekly, or monthly deposits to a specific amount, ensuring that you don't overspend.

Additionally, our Time-Outs feature allows you to temporarily self-exclude from playing on Hellowin Casino for a period of 24 hours up to several weeks. This gives you the opportunity to take a break and reassess your gaming habits without being tempted by our platform.

If you're struggling with problem gambling or need support, we encourage you to use Self-Exclusion, which will permanently close your account for a specified period of time (up to 6 months). During this time, you won't be able to access your Hellowin Casino account or receive promotional materials from us.

Support Organizations

We understand that responsible gaming is not just about our platform but also about providing support and resources to those who need them. We've partnered with local organizations in the Philippines to provide hotlines for individuals struggling with problem gambling. These hotlines are available 24/7, and their representatives can offer guidance, advice, and assistance.

If you or someone you know is experiencing difficulties related to gaming, please do not hesitate to reach out to these support services:

• National Center for Mental Health: Hotline number
• Philippine Amusement and Gaming Corporation (PAGCOR)

Identifying Signs of Problem Gambling

Problem gambling can manifest in different ways, so it's essential to recognize the signs. If you or someone else is exhibiting any of these behaviors, seek help immediately:

• Betting more money than intended
• Spending most time thinking about gaming instead of other activities
• Feeling anxious, irritable, or restless when unable to gamble
• Needing to bet increasingly larger amounts to achieve excitement

Responsible Gaming Resources

To promote responsible gaming and provide support for our users, we've compiled a list of resources that you may find helpful:

• National Center for Mental Health
• Philippine Amusement and Gaming Corporation (PAGCOR)

These organizations offer advice, counseling, and support services to help individuals struggling with problem gambling.

Get Help

Don't hesitate to reach out if you or someone you know needs assistance. Our dedicated team is here to provide guidance and support to ensure a safe gaming experience on Hellowin Casino.

Together, we can promote responsible gaming practices in the Philippines.